Our 60-Day Money back Guarantee

We here at SecureAge Technology take pride in our work. Our goal is to make your experience using our software, a delightful one.

All CatchPulse Users are entitled to a 100% money back within the first 60 days of purchasing a CatchPulse license.

We will fully refund your purchase. No questions asked.

What Do I Need to Provide to Request a Refund?

Please include the following items when requesting for a refund:

  1. Purchase Receipt of CatchPulse with a qualified date (within 60 days). This is sent via email after you complete your purchase.

  2. CatchPulse Account associated with the purchase/ license/ devices. All purchases from our online store require a CatchPulse account.

Optional: Reason for return.

We will use this as feedback to further improve the software.

When Can I Not Get a Refund?

If you have obtained a copy of CatchPulse for free through trials, promotions, and giveaways, these are ineligible for refunds.

How Long Does It Take to Get my Refund?

Please allow us five working days to process your request.

For security purposes, we can only refund the amount to the same payment method used for the purchase.

Other Questions About Refund Policy

If you have any further concerns about our refund policy, please do not hesitate to contact us on catchpulse@secureage.com