Our 90-Day moneyback guarantee
We here at SecureAge Technology take pride in our work. Our goal is to make your experience using our software, a delightful one.
If our product is not working as intended or you are dissatisfied with your purchase of SecureAPlus Essentials & Pro from our online store page, contact us within 90 days of your purchase receipt.
We will fully refund your purchase. No questions asked.
What do I need to provide to request a refund?
Please include the following items when requesting for a refund:
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Purchase Receipt of SecureAPlus with a qualified date (within 90 days). This is sent via email after you complete your purchase.
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SecureAPlus Account associated with the purchase/ license/ devices. All purchases from our online store require a SecureAPlus account.
Optional: Reason for return.
We will use this as feedback to further improve the software.
When can I not get a refund?
If you have obtained a copy of SecureAPlus Essentials & Pro for free through trials, promotions, and giveaways, these are ineligible for refunds.
How long does it take to get my refund?
Please allow us five working days to process your request.
For security purposes, we can only refund the amount to the same payment method used for the purchase.
Other questions about refund policy
If you have any further concerns about our refund policy, please do not hesitate to contact us on secureaplus@secureage.com
Support and feedback
Should you encounter any issues using SecureAPlus with any of the mentioned or missed requirements above, you can always write to us a docs@secureage.com.