Transferring your SecureAPlus License

There are various scenarios where you need to transfer your SecureAPlus license:

  1. When you are changing to a different PC

  2. After re-installing SecureAPlus on the same PC

When activated, a SecureAPlus License is tied to your SecureAPlus installation’s unique SecureAPlus ID. This SecureAPlus ID is uniquely generated on a per operating system installation instance basis.

Before you can move the License to either a different PC or a reinstalled OS, you will have to disassociate the License from the current SecureAPlus ID it is associated with (either your old PC or old OS).

Upon transferring, the license expiry date will remain the same despite activating it on a new PC. This means that the license does not reset its duration when activated on another PC.

License transfers are only for SecureAPlus Pro and SecureAPlus Essentials Licenses.

To transfer your current SecureAPlus license to another PC

  1. Log in to SecureAPlus Account Portal

  2. Once you have logged in and directed to the home page of SecureAPlus Account Portal, click My Devices which can be found on at the sidebar of the Account section.

  3. Find the previous Device ID with the Pro License and click on the X button to deactivate it. This will allow you to disassociate the Pro License of the prior Device ID.

  4. On the PC with the SecureAPlus software that you intended to transfer your SecureAPlus Pro license to, copy and paste the license on SecureAPlus Main Console (Launch SecureAPlus → Info & Licenses → License) and click Apply.

  5. Once the license has been re-activated, do check your SecureAPlus Account Portal (under My Devices) to see if your new Device ID has been linked up with the SecureAPlus Pro License. If not, refer to this post for further instructions.

Note: Uninstalling SecureAPlus with a SecureAPlus license automatically disassociates the device from the license. If you have uninstalled SecureAPlus, there’s no need for you to disassociate the SecureAPlus license manually.

Support and feedback

Should you encounter any issues using SecureAPlus with any of the mentioned or missed requirements above, you can write to us a docs@secureage.com.

This page was last updated: November 07, 2024