Uninstalling SecureAPlus

It is best to uninstall SecureAPlus using its dedicated uninstaller.

To completely remove SecureAPlus from your PC

  1. Find and Open the SecureAPlus Uninstaller

    • In Windows 10, right-click on the Start Menu → Programs and Features → Select SecureAPlus vx.x.x → click on Uninstall/Change

       

    • In Windows 8 or 8.1, open the Metro Start Menu → Programs → Uninstall SecureAPlus

       

       

    • In Windows 7, click on Start → All Programs → SecureAge → Uninstall SecureAPlus

  2. Follow the on-screen instructions to begin the process of uninstalling SecureAPlus from
    your PC.

  3. Take the [optional] uninstall survey and complete the process by restarting your computer.

    A few features such as some of the anti-virus functionality will remain in memory until the next reboot. It is advisable to restart your computer to complete the uninstallation of all components of SecureAPlus.

     

  4. SecureAPlus will be completely uninstalled from your system after the next reboot.

  5. Deactivate your SecureAPlus Device if it is tied to your SecureAPlus Account.

    While optional, this step is recommended if users intend to carry over a SecureAPlus Pro or Extended SecureAPlus Essentials License on a new machine.

    Click here to Deactivate your SecureAPlus Device

    If you have issues uninstalling SecureAPlus, uninstall SecureAPlus in Safe Mode

    To go to Safe Mode

    Windows 10: https://www.businessinsider.com/windows-10-safe-mode

    Windows 7 and below:

    1. Reboot the computer, and press F8 key while it is rebooting.

    2. Use the arrow keys to select safe mode and press Enter to reboot Windows 7 in safe mode.

    If these steps do not completely remove SecureAPlus, please do not hesitate to contact us.


Support and feedback

Should you encounter any issues using SecureAPlus with any of the mentioned or missed requirements above, you can write to us a docs@secureage.com.


This page was last updated: November 07, 2024