Configuring Trusted User Settings in CatchPulse Policy
Trusted Users specify individual Windows users who have such privileges. This feature authorises designated personnel to add new allowlists, adjust program file trust levels, execute trusted installation software, and modify CatchPulse settings.
You can manage Users to fine-tune access control within enterprise environments, ensuring that only specified administrators possess rights, rather than granting unrestricted access to all.
Moreover, it is important to include essential system accounts like System, Local Service, and Network Service in Trusted Users to ensure smooth operation of Windows processes without restriction from Application Allowlisting.
In cases where non-trusted users attempt to run Trusted Installer applications, the trust level is temporarily reduced to Trusted Application during runtime. Meanwhile, CatchPulse remains in Lockdown mode for non-trusted users, preventing changes to application allowlisting modes.
Define which users within a Windows operating system are granted the rights to modify the allowlists and other CatchPulse features.
Jump to:
Disabling Default Trusted User
Adding a New User-Defined Trusted User
Disabling Default Trusted User
To disable using Default Trusted User
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From the main navigation bar, go to CatchPulse → Policy.
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Do one of the following:
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To disable using Default Trusted User in a new policy, click on the Add Policy button located at the top right corner of the Policy page, or
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To disable using Default Trusted User from an existing policy, select a policy and click on the corresponding
button.
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On the Policy page, under Manage → Trusted User.
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Turn off Use Default Trusted User switch.
Adding a New User-Defined Trusted User
To add a New User-Defined Trusted User
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From the main navigation bar, go to CatchPulse → Policy.
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Do one of the following:
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To add a new user-defined trusted user to a new policy, click on the Add Policy button located at the top right corner of the Policy page, or
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To add a new user-defined trusted user to an existing policy, select a policy and click on the corresponding
button.
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On the Policy page, under Manage → Trusted User.
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Click Add New User-Defined from the top right corner of the Trusted User page.
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On the Add display box, enter the Trusted User name.
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(Optional) Select Add another to continue adding more Trusted Users.
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Click Update Policy or Add Policy.
The notification panel at the bottom of the page indicates the Trusted User was added successfully.
Deleting a Trusted User
To delete a Trusted User
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From the main navigation bar, go to CatchPulse → Policy.
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Select a policy and click on the corresponding
button. -
On the Policy page, under Manage → Trusted User.
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Select a Trusted User and click on the corresponding
button. -
When prompted to remove a Trusted User, select Delete.
The notification panel at the bottom of the page indicates the Trusted User was deleted.
More information
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This page was last updated: September 09, 2025