Manage CatchPulse Request Allowlists

Note: This section applies to users who have a valid CatchPulse Pro license

CatchPulse has a feature that allows for the management of an allowlist. This feature grants non-privileged users the ability to request approval or denial for certain actions remotely.

By default, non-privileged users are placed on Lockdown mode, which permanently blocks the execution of any untrusted applications. However, if a device has a valid CatchPulse license, users can request approval to run or allowlist an application via a notification, which appears whenever CatchPulse blocks an untrusted application.

Upon execution of an untrusted application, non-privileged users will see a pop-up message similar to the one displayed below.

To request approval, non-privileged users must send an email stating the reasons for the request and click Submit approval request, as indicated in the customized message.

More information

• Add a CatchPulse global allowlist

• Edit a CatchPulse global allowlist

• Delete an application/ file from CatchPulse global allowlist

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Support and feedback

Should you encounter any issues using the SecureAge Central with any of the mentioned or missed requirements above, you can always write to us a docs@secureage.com.

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This page was last updated: September 05, 2024